Once your order leaves our warehouse, you’ll receive an email with a tracking number. You can follow your order through this link or by logging into your account on Empileworld.com.
What is Empile's return policy?
If an item isn’t right for you, no worries! We accept returns within 30 days of receipt. Items must be unworn, unwashed, and in their original packaging. Send us a message at empile.contact@gmail.com to start the return process.
What payment methods can I use?
Empile accepts major credit cards (Visa, MasterCard, American Express) as well as PayPal. For flexibility, other local methods may be available depending on your location.
How do I choose the right size for Empile clothing?
Each item has a size guide on its product page. Our clothing is designed for a comfortable, tailored streetwear fit. If you need help choosing, reach out to us, and we’ll gladly assist you!
What are the delivery times?
Delivery times vary depending on your location and the selected shipping option. Generally, orders are delivered within 5 to 10 business days. A shipping confirmation with details will be sent to you.
Can I modify or cancel my order after purchase?
We do our best to process orders quickly! If you need to make a change, contact us immediately at empile.contact@gmail.com with your order number, and we’ll assist if the order hasn’t been shipped yet.
Are my payment details secure with Empile?
Absolutely. Empile uses SSL encryption to protect your personal and payment information. Your card information is never stored and is processed securely by our provider.
How can I contact Empile’s customer service?
You can reach us through the contact form or directly by email at empile.contact@gmail.com Our team typically responds within 24 hours.
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