Shipping policy

Shipping Policy – Empile

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking details once your order has been shipped.

Shipping Areas

  • Canada: Standard shipping available nationwide.

  • United States: Standard shipping available.

  • International: Some regions may be limited or excluded.

Shipping Fees

Shipping fees are calculated at checkout based on your address and carrier option.

Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. Empile is not responsible for these charges or for delays caused by customs.

Estimated Delivery Times

  • Canada: 3–7 business days.

  • United States: 5–10 business days.

  • International: 7–15 business days.

(These are estimated times. Empile is not responsible for delays caused by carriers or customs.)

Returns and Exchanges

For more details, please see our Refund Policy.